All of the features of a corporate switchboard are included as standard with our VoIP packages for every company, large or small. We don’t think you should have to pay extra for what we consider to be essential features, so our standard subscription includes all of the below and much more; if you think “Can I…?” the chances are with our VoIP systems, you probably can.

Our Features: Included With All Plans

Virtual Receptionist

For example, Dial 1 for Sales, 2 for technical support or 3 to leave a voicemail.

Call groups

Including “follow me” hunt groups – make sure the right person answers the call.

Call transfers

Easily transfer calls to others in the office or to mobile phones with your system.

Music on hold

We can’t choose a great soundtrack for you but can give you hold music.

Call Pick-up

Pick up your colleagues' calls from you desk when they aren't at theirs

Time based routing

Control how your phones behave depending on time of day, year or demand.

Caller ID

Always know who’s calling and automatically block anonymous callers.

Voicemail and DDI

Each telephone can have their own voicemail and their own phone number.

Conference Calling

Mini conference call facility is available as standard allowing 3-way calling.

Soft Clients and Twinning

Use your PC, mobile or other devices as a company extension or twin it to your main handset.


Receive your Faxes to e-mail or carry on using your current fax machine


You can get an email or text each time you receive a voicemail.

Really Useful features included: as standard


Understand your performance with automated reports and statistics.

Shared Voicemail

Share voicemail inboxes with other team members to increase response times.

Phone Buddy

Set do not disturb, call divert, pick up voice mails and more from our nifty little app

Additional functionality: optional extras

Call recording

We can offer call recording and storage if your industry requires this.

Enhanced Phone Buddy

Pick up Group Voice mails, see live data presence and much more

Call Queuing

Ideal if your business handles plenty of calls; make sure you never lose one again.


Ideal for seeing how your team is performing in realtime against KPIs.

Conference calling

If you need conference calls with more than three people we can help.

Video Calling

Call colleagues face to face from our phones that have video enabled